TIKTAK: A Mobile Application for Availing and Advertising On-Demand Services Based on the TVL Track of the K-to-12 PROGRAM
Keywords:
Mobile Marketplace, service availability, user-generated reviews, community-based evaluation, skilled labor marketplaceAbstract
The capstone project developed "TikTak," a mobile application for Android and iOS, aiming to transform the on-demand service sector, particularly household and wellness services. Traditionally reliant on inefficient methods like word-of-mouth, TikTak provides a user-friendly platform that improves interactions between service providers and consumers. It enables service providers to manage services, receive reviews, and handle bookings efficiently, while consumers find, evaluate, and book services reliably. Incorporating skills from the K-to-12 Technical-Vocational-Livelihood (TVL) track, TikTak allows providers to leverage their vocational training for better marketability. The development utilized the Iterative Model and advanced technologies, including Google's Flutter framework and Dart programming language, ensuring a consistent user interface and robust performance. The Iterative Model facilitated continuous improvement through multiple iterations. TikTak underwent rigorous testing, including functionality and user acceptance testing based on the UTAUT model, confirming that it met its objectives as a reliable and user-friendly platform. In conclusion, TikTak enhances the efficiency of on-demand service advertising and availing, addressing challenges in the informal service sectors and laying a foundation for further innovation.